1.      The quality management system (8) principles.

2.      Quality Concepts.

3.      Quality Definitions.

4.      Deming Cycle for continuing improvements.

5.      Process approach.

6.      The basic requirements for documentation according to ISO 9001:2008 standard requirements.

7.      Documents of quality management systems.

8.      Other documents (Laws, legislations, standards, etc….).

9.      ISO 9001:2008 standards requirements in deep.

10.  Non conformities definitions and grades.

11.  Auditor attributes.

12.  The audit purpose and scope.

13.  How to evaluate the documents of ISO 9001:2008 management system?

14.  Work shops to evaluate suggested system.

15.  Planning for conducting such audits.

16.  The responsibilities of audit parts.

17.  The audit check lists.

18.  The audit opening meeting.

19.  How to conduct the audit?

20.  Determine the audit findings.

21.  Define the findings.

22.  Work shops to define some findings.

23.  The audit report.

24.  The audit closing meeting.

25.  Determine the corrective and preventive actions.

26.  Work shops to conduct some audits.

27.  Exam in order to obtain certificates.